Need homework help? Chegg's new Homework Help service promises to get the answers to your course homework questions fast – and lets you earn points toward prizes by answering other users' questions. Direct Textbook delved deep into the new Chegg Homework Help interface to find out how it works, what it costs, what it rewards, and, ultimately, how fast you can get accurate answers to your college homework questions.

How Chegg Homework Help works

Chegg Homework Help membership allows you to view over 1.5 million textbook solutions and get answers to your homework questions around the clock. If you can't find your answer in the existing textbook solution database, you can use the Expert Answer service to search more than 2 million archived Q&A posts or post your question to be answered by Chegg's users. Chegg also provides mobile apps for both its Textbook Solutions and Expert Answer services.

How much does it cost to get help?

Chegg offers three Homework Help membership plans. Monthly plans are billed at $14.95 per month. Annual plans are billed at $74.95 per year, which reduces the monthly fee to $6.35 and represents a 58% savings. Free memberships are also available, though you have to earn points by answering other users' questions in order to ask your own. For paid plans, billing begins after an initial 7-day free trial. Accepted payment methods include PayPal, Visa, and Mastercard. You can cancel your membership at any time, and your funding source will not be charged if you cancel before your free 7-day trial membership expires.

How to get textbook solutions on Chegg

First, you must create a account with Once an account is created, monthly members start with 5,000 points and free trial members start with 1,000 points. To begin viewing solutions:

1.Go to the Textbook Solutions page
2.Search for the title of your book OR select a subject category, which brings up a list of available textbooks for your selected category
3.Select your textbook. Chegg will load a page dedicated to solutions for your selected textbook
4.On the textbook page, you can select the chapter and the homework section you need solved
5.Chegg will reveal step-by-step instructions and solutions for solving your selected homework question You can also mark a check box to reveal all steps on one page, and see user ratings for the solution

If you can't find a solution to your question, or if you have a homework question that isn't part of your textbook, you can ask a question on Chegg.

How to ask a homework question on Chegg

To ask your own question, go the Q&A tab and click the button “Ask a question”. Asking a new question on Chegg is an easy process that presents several options to help you receive the most accurate answers. When you ask a question on Chegg, you can:

1.Choose a question subject
2.Select your school and course number
3.Set a nickname to display alongside your question
4.Upload an image
5.Add a complex equation
6.Set question priority based on how difficult your question is to answer

As you type your question, related answers will dynamically display under the search box. If no related solutions exist, submit your question to Chegg experts.

Getting answers

After you submit your question, you will be prompted to select the number of points you're willing to reward for the right answer. Choose whether you want a rush response (within 90 minutes) or a normal response (within 4 hours). Chegg will calculate the probability of your question being answered in time based on difficulty and points to be awarded. You can offer more points to increase the probability of your question being answered in your selected response time. You will receive a notification email once your question is answered, and you can additionally post comments to your question as well as to anyone who responds to your question.

The points you offer are immediately deducted from your account. If you do not receive an answer within your selected response time frame, your points will be credited back to your account. Points allow you to rush your response, increase the visibility of your question to other Chegg members, and receive more expert answers (the more points you offer, the more responses you will receive). Points can also be redeemed for rewards.

Answering questions and earning rewards

You can earn Chegg Points by answering user-submitted questions, then redeem those points to ask your own questions or to earn rewards such as gift cards, computers, and gadgets (see all rewards).

To answer questions, log into your account and click the “Q&A” tab. On the “My Q&A” screen, click the “Need Answers” tab. You will see a list of questions that need answered, along with points offered and time left to answer. You can also filter your results by subject of expertise. If you see a question you can answer, click the “Answer it” button. If your answer is accepted, you will be awarded the points.

Does Chegg Homework Help really work?

After reviewing the Chegg Homework Help service, Direct Textbook decided to give it a try. We signed up for the free 7-day trial and asked a Sociology question.

The number of points to offer for a answer to our question ranged between 300 and 3,000. We decided to offer 300 points, and Chegg predicted the probably of receiving an accurate answer to be 45% for a rushed answer and 63% for a normal response. We selected a normal response and received responses within minutes of posting our question. However, none of the submitted responses directly answered our question. They did provide valuable information that would have helped us formulate our own answer. We are also confident that subjects such as Math and Chemistry would provide better answers since most of the questions are less subjective.

Does Chegg Homework Help really work? Even though we didn't receive an accurate answer to our question, the millions of solutions in the Chegg database as well as the large expert user base makes Chegg Homework Help a viable option for college students to quickly get the answers they need. Add in the free trial, and simply trying Chegg Homework Help is risk-free – so long as you get the right answer.

    Mar 28, 2013    Comments     (3)   Share: Share This Page Share on Facebook Tweet This Share on Google Plus