informIT is a brand of Pearson forcused on online technology. Their ebooks are DRM-free. Informit's inventory is included in the Direct Textbook price comparison search.

Email customer-service@informit.com

Contact page https://www.informit.com/about/contact_us/

Shipping options include Standard Ground (3-8 business days), 2nd day (2 business days), Overnight (1 business day), and International (3-8 business days). Shipments to APO/FPO addresses can only be shipped via U.S. Priority Mail; delivery may take as long as 4 to 5 weeks.

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eBooks, digital audio, digital videos or other digital goods may not be returned for a refund. InformIT does not offer a refund policy because it is impossible to return a digital good. If for any reason you are not satisfied with your purchase for a physical item, you may return your book(s), unopened CDs, unopened DVDs, or unopened software, in resalable condition and with the original receipt, within 30 days for a full refund. Products should be shipped prepaid via a traceable method such as UPS. Please enclose a copy of your original invoice with the book(s), and be sure to include your full name and address on the outside of the package.

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Pearson may disclose personal information, as follows: As required by law.; With the consent of the individual (or their parent, if the individual is a minor); In response to a subpoena, court order or legal process, to the extent permitted or required by law; To protect the security and safety of individuals, data, assets and systems, consistent with applicable law; In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of Pearson's Privacy Notice; To investigate or address actual or suspected fraud or other illegal activities; To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract; To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with Pearson's Privacy Notice; To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

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